The Art of Communicating...

Q. Sometimes the inability to plan in advance and the resulting chaos is passed on as divine chaos. How to tackle such chaotic people?

Sri Sri : The person who has created chaos wants a cover and in the cover, he will always say to save his face and position. He will bring up many justifications. So, you understand that position - may be you’d be doing the same thing when you are in that position. Don’t depend on what people say. Most of our problems begin when we lock on to their words and not their feeling or where they stand. A mother says to the child, get lost and she doesn’t really mean it but the words that come are very powerful and if the children take on the words, then, the child gets into trauma unnecessarily.

I would say you should see beyond words.

Your communication should be more than verbal – it should transcend the verbal communication. Even if someone says all nasty things to you, can you just be grounded and keep your mind at calm. Then, you have achieved something. You are able to connect to people beyond their words.

Don’t expect that they should also connect. It’s always one way. I tell you communication is always one-sided. You have the skill, you can communicate and you can receive it in that sense. You do not worry about what their reactions are, what they blabber.

They usually say all these blame games are blabbering and you get caught up in this blame game. Someone blames, you get caught up in this blame game. You stand up and say - I have the master key and I know which button to press and how people will react and how things would change. You should have this confidence – the soul, the spirit in you is the master key. It can turn around the situation, the way you want it. You should have that faith. It may not happen five times but sixth time it will happen. It all depends on your conviction and persistence. And don’t bother about what they say.